Frequently asked questions

A valid driver's license held for at least one year, a major credit card in the renter's name and proof of full-coverage auto insurance. International visitors can use their home-country license together with a passport; an International Driving Permit is recommended if the license is not in English.

Drivers must be at least 21 for economy, electric and most SUV rentals. Luxury, sports and exotic vehicles require drivers aged 25 or older. The minimum age is listed on every vehicle page.

Yes. We ask for proof of full-coverage insurance that extends to rental vehicles. If your policy does not cover rentals, we can arrange a protection plan at the time of booking.

Yes. We deliver and collect anywhere in the Los Angeles area, including homes, hotels, offices and LAX or Burbank airport. Delivery within 15 miles of our West Hollywood office is free for rentals of two days or more.

Cancel free of charge up to 48 hours before your pickup time. Cancellations within 48 hours are charged one rental day. Exotic vehicle reservations can be cancelled free of charge up to 72 hours before pickup.

Send a reservation request online or call us. We confirm availability and the final price, usually within 30 minutes during business hours, and send a secure payment link to complete your booking.

Yes. A refundable security hold is placed on your credit card at pickup. The amount depends on the vehicle, from $250 for economy cars to $5,000 for exotics, and is shown on each vehicle page.

We release the hold as soon as the vehicle is returned and inspected, usually the same day. Depending on your bank, it can take 3 to 7 business days to appear on your statement.

No. Your quote covers the car and the included mileage. Taxes are shown before you confirm, and there are no cleaning fees for normal use. Extra mileage, fuel and tolls are charged at cost and explained up front.

Usually, yes. Call or message us before your scheduled return and we will extend your booking if the car is available. The extra days are charged at your original daily rate.

Yes. Additional drivers can be added at no charge as long as they meet the same age, license and insurance requirements and are present at pickup.

Trips to Nevada and Arizona are welcome with advance notice. Travel to Mexico is not permitted. Let us know your plans when you book so we can include the right mileage allowance.